AI for Small Business: Tips & Tricks

Looking for ways to leverage AI to help your small business grow and thrive? Check out these essential tips and tricks for utilizing this transformative technology. But first, why is it important?

Why is AI important for small business?

AI can help businesses of all sizes in a variety of ways, but it’s particularly helpful for small business because it allows small teams to scale their operations more effectively. AI is perfectly suited for improving efficiency and enhancing experiences at your local businesses. Which is crucial to staying ahead of the competition and maximizing profitability.

5 Tips and tricks for using AI at your small business

  1. Start small
  2. Don’t over think it
  3. Use only what you need
  4. Get creative with prompts
  5. Avoid sensitive information & crucial decisions

Start small

You don’t need to add AI to every aspect of your business overnight. Start small and then branch as you become comfortable. Using AI to brainstorm content ideas is probably a better place to start than implementing a customer service chatbot. Learn how to leverage AI for small business using free and affordable AI tools in my previous article.

Don’t over think it

Just because the technology under the hood is complex doesn’t you need to over think using AI. While the mystery of LLMs might be intimidating using AI for your business doesn’t have to be. If start small and follow best practices it’s sure to help your business grow and make your life easier. Beginning with a clear goal will improve the effectiveness of your AI endeavors while preventing you from trying to boil the ocean.

Use only what you need

One of the many nice things about AI is the cost of using it is generally very low or even free. And by proxy, it’s great for drafts and throwaway work that won’t be used. In other words, you should only use what you need and set the rest aside. For example, you probably shouldn’t use AI for all your marketing and sales efforts or it’ll come off as robotic and performance will suffer. But generative AI can be really helpful for filling in gaps and automating redundant processes.

Get creative with prompts

It might be tempting to treat generative AI tools like slightly smarter search engines, asking ChatGPT simple questions that a Google Quick Answer could answer. But for the best outputs it’s best to get creative with prompts, giving the model more guidance and examples of what you’re looking for.

Avoid sensitive information & crucial decisions

As you can imagine, giving ChatGPT your credit card number or social security number isn’t a great idea. It’s best to keep sensitive information out of generative AI tools, especially when using them for free (since they more often than not are using that data to train their models).

Small Business AI Applications

AI offers a wide variety of applications for small businesses to improve efficiency, enhance experiences and gain an edge on the competition. Here are some of the top AI applications for small business:

  • Customer service and support
  • Marketing and sales
  • Accounting and financial management
  • Analytics and customer insights
  • Programming
  • Documentation
  • Translation
  • Humar resources and recruiting
  • Operations

Benefits of using generative AI for small business

Some of the top benefits to using generative AI for small business include:

  • Improved efficiency
  • Enhanced experiences
  • Lower costs
  • More informed decisions
  • Better growth opportunities and profitability


When used correctly, generative AI will help your business become more efficient, make better decisions and grow explosively. AI tools are perfect for SMBs, letting small teams with modest budgets scale their operations to previously unimaginable levels. I hope you enjoyed this tips and are able to use them to effectively utilize artificial intelligence.

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